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We’ve got answers to your Frequently Asked Questions here:

Does Dragon Con offer refunds?

Dragon Con memberships are nonrefundable and nontransferable. Additionally, please note that memberships cannot be transferred forward to the following year.

What is a Dragon Con membership and what does it include?

Membership = admission to any part of the convention. Dragon Con membership covers all panels, events, demonstrations, concerts, performances, and contests during your designated day or days, as well as snacks and munchies in our Consuite (as available) and a host of other activities.

The following are NOT covered in your membership fee: Most Tournament Gaming sessions, most workshops, your hotel room, and certain autographs (at the sole discretion of the autographer; mostly screen stars). Dragon Con membership also includes our quarterly membership newsletter packed with the most up to date information on the show as well as our annual progress report, a 64-page booklet detailing the latest information on guests, fan tracks, contests, dealers/exhibitors, and other convention related information. As if that isn’t enough, Dragon Con membership also entitles you to special “members only” pricing on merchandise and workshops and special offers throughout the year.

Can I purchase multiple memberships online?

Yes, absolutely…please do. If you are ordering fewer than 10 memberships, order all memberships at once through our online store. On page one of check out add the information for all passes to the “Special Instructions or Comments about Your Order” section of the page. The specific information you need to enter is listed in that section.

Just what do you think you're doing, Dave?

I know everything hasn’t been quite right with me, but I can assure you now, very confidently, that it’s going to be all right again. I feel much better now.

What are the hours for Registration and what do I need to bring?

Pre-Registration Badge pick up hours are:

Thursday 10:00 a.m. – 10:00 p.m.
Friday 8:00 a.m. – 10:00 p.m.
Saturday 8:00 a.m. – 9:00 p.m.
Sunday 8:00 a.m. – 9:00 p.m.
Monday 8:00 a.m. – 4:00 p.m.

Registration hours are:

Thursday 10:00 a.m. – 10:00 p.m.
Friday 8:00 a.m. – 10:00 p.m.
Saturday 8:00 a.m. – 9:00 p.m.
Sunday 8:00 a.m. – 9:00 p.m.
Monday 8:00 a.m. – 4:00 p.m.

Please make sure to bring your bar-coded confirmation postcard and your government issued photo ID with you and then go to the pre-registration line.

Will I receive my Dragon Con badge in the mail?

No, we NEVER mail out badges. You will receive in the mail bar coded confirmation postcards that you will trade at the door (Sheraton in pre-registration line) for your badges. It is very important you keep this postcard and bring it to registration as it will greatly expedite your time in line. This barcoding process has been used the past couple of years with amazing results in keeping the lines moving to get you into the show faster than ever!

Can I pick up someone else’s badge?

Yes. To be able to pick up someone else’s badge for the convention, you need a permission slip from them along with a copy of their government issued Photo ID and their bar-coded confirmation postcard. The letter needs to read something to the effect of, “I, Susan Smith, give my permission to John Smith to pick up my badge.” The membership owner must sign the letter. No replicants, please.

When and where is Dragon Con held?

Dragon Con takes place annually on Labor Day weekend. Dragon Con will be held in our five host hotels the Hyatt Regency Atlanta, Atlanta Hilton, Sheraton Atlanta, Atlanta Marriott Marquis, and the Westin Peachtree Plaza Hotel in downtown Atlanta.

What hours does the convention run?

The convention opens at 5:00 p.m. on Thursday and runs around the clock until 5:00 p.m. on Monday.  Yep – you heard us right – that’s 96 hours of continuous enjoyment and excitement so come rested and ready to be overwhelmed with options on what to do.  With so many amazing things going on all hours of the day, we recommend you check the app for times.

*Please note the Vendor Hall and Comic Artist Alley hours are:

Friday 10:00 a.m. – 7:00 p.m.
Saturday 10:00 a.m. – 7:00 p.m.
Sunday 10:00 a.m. – 7:00 p.m.
Monday 10:00 a.m. – 5:00 p.m.

The Walk of Fame and Art Show hours are:

Friday 1:00 p.m. – 7:00 p.m.
Saturday 10:00 a.m. – 7:00 p.m.
Sunday 10:00 a.m. – 7:00 p.m.
Monday 10:00 a.m. – 5:00 p.m.

What does being an Eternal member get me?

First and foremost, you get an entire lifetime of fun with membership to the most fun and jam-packed convention of the year. As an Eternal member, you pick up your badge in a special Eternal membership line at VIP Badge pick up. This is most likely the shortest of all lines to pick up badges at the convention. In the December of each year, we send out a special reminder post card. You are invited to join the other Eternals and guests at the meet and greet in the Guest Hospitality Suite on Thursday night of the Convention. Additionally, as an Eternal member, you get first shot at the free items that are sent in every year. We never know what these items will be until days before the Convention. The current price for an eternal membership is $3000.

Can I get married at Dragon Con?

First off, congrats if you are part of the lucky couple requesting to get married with us. We are, however, unfortunately not able to host weddings at Dragon Con with an already very tight and limited schedule. We would suggest that if you are interested in getting married the weekend of Dragon Con to contact one of the local hotels about renting one of their ballrooms.

What is the answer to the Ultimate Question of Life, the Universe and Everything?

Deep Thoughts says it’s the number 42. Who are we to disagree?

Am I allowed to pick up badges for my children without them being present?

While IDs are not required for a minor to pick up a membership badge, they do have to be present when the badge is picked up.

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