Dragon Con Disability Services

Dragon Con supports equal-access and provides on-site assistance for anyone who has a disability. Please be sure to stop by the Disability Services table in the Sheraton if you need any assistance.

Dragon Con seeks to do its utmost to provide equal access to its participants with disabilities in accordance with State and Federal Law. Due to the conventions limited resources, convention staff may be required to discuss your reasonable accommodation with you in order to attempt to meet your needs. Seating is limited, and is available on a first come, first serve basis. We ask that you be cooperative, and prompt for seating times for events you would like to see.

The convention offers a variety of services to help you enjoy your Dragon Con experience, including:

  • Wheelchair accessible bus service between the Marriott, Hyatt, Hilton, Sheraton, Westin, and official Con overflow hotels.
  • Convention schedule in an electronic version to be downloaded to your screen-reading device (or printed upon request in advance).
  • Sign Language interpreters upon request.
  • Staff working all areas of Main Programming in the Hyatt, Marriott, Westin, and Hilton, keeping them accessible for people with disabilities.
  • Providing stickers to members with medical conditions to put on their badge, giving directions for emergency contacts.
  • Running registration for people who, due to the nature of their disability, can’t maneuver the tight turns or long lines.

Badge Stickers

We offer 6 standard accommodations based on seating requirements:

  • Wheelchair Seating; for our wheeled folk, of course.
  • Seat in Line / End of Row Accommodations; for non-wheeled folks with mobility impairments.
  • Proximity / 50 ft. to Screen; for visual/lip-reading access.
  • Sightlines; for access to the interpreter and other unique situations.
  • Safe Space for Service Dogs: seating for people with service dogs, to keep the animal safe.
  • PCA: for individuals with significant disabilities who need significant assistance with daily living and personal care. (two levels of accommodation, please contact us as soon as you buy your membership for this accommodation)
  • Medical: This sticker is a place to put emergency information if you have a medical condition that the EMT needs to know about before they put you in the ambulance. It does not entitle you to any other services.
  • We have the ability to create custom accommodations as needed.
  • Please bring a printed copy of any registration information so that our Disability Services volunteers don’t have to take your phone or mobile device in order to retrieve your badge.

Disability Services Table

Once *General Loading* begins in a ballroom, disability seating is NOT guaranteed.

Some panels will have LIMITED DS SEATING (line caps)

Qualification for services does not guarantee availability of seating.

One important thing to remember: we will do our best to make sure events are accessible to you, but that does not mean we guarantee you a front row seat, or head of the line privileges. If you are going to a very popular event, you must get there extra early to get a good seat, just like everyone else. The accessible seating will not be in the front row. We follow the guidelines of the Americans with Disabilities Act, which specifies the number and arrangement required for accessible seating. If you arrive late, or in some cases even “on time” for an event, you may not get the seat you would prefer, and in some cases you may not be able to get in at all.  Some of the more popular events will have a CAP on the number of DS attendees that can get in.


For more information on all things Disability Services, please see our Wiki https://dragonconds.fandom.com/wiki/Disability_Services_Guide_to_Dragon_Con_Wiki

To get answers to pressing questions, you can email disabilityservices@dragoncon.org, or fans can join our Main Server: discord.gg/DragonCon. We have a disability service chat and a disability services question channel manned with volunteers to help with any situations you may have.

The Con covers more than seven square blocks on a steep hill. We strongly suggest that if an individual has difficulty walking long distances that they consider renting an electric scooter.

Scooter and Wheelchair rentals are available by contacting ScootAround Inc. toll-free at 1-888-441-7575, by email at info@scootaround.com , through their website at www.scootaround.com/rentals/d/dragoncon or by fax at (204) 478-1172.

PLEASE CONTACT THEM EARLY.  For more information please check out http://locations.scootaround.com/rentals/d/dragoncon/information.htm

Mobility equipment may be picked up at our scooter booth which will be located near the Disability Services table at the Sheraton Atlanta Hotel.

Booth Hours

Thursday: 10:00 am – 10:00 pm
Friday: 8:00 am – 10:00 pm
Saturday: 8:00 am – 9:00 pm
Sunday: 8:00 am – 9:00 pm
Monday: 8:00 am – 4:00 pm


The Con covers more than six square blocks on a hill. We strongly suggest that if an individual has difficulty walking long distances that they consider renting an electric scooter. You can call Scootaround at 1-888-441-7575, email them at info@scootaround.com, or contact them through their website by clicking the below link. PLEASE CONTACT THEM EARLY.


We are always on the lookout for signers, trained sign language interpreters, and those experienced/comfortable in dealing with people who have physical disabilities. If you would like to volunteer to help with Disability Services, please email, disabilityservices@dragoncon.org